Question 1

Can family watch from overseas?

Accepted Answer

Yes. Our streams are delivered on a global content network, so relatives in Europe, the Caribbean, South America or anywhere else can watch live in high definition on any connection.

Question 2

Can the stream be kept completely private?

Accepted Answer

Always. Every memorial stream is unlisted by default and can be protected with a viewing code that only the people you choose receive. Nothing is ever published publicly without written consent.

Question 3

Can you stream from cemeteries and graveside services?

Accepted Answer

Yes. We carry bonded cellular internet with multi-carrier failover and battery power, which allows us to produce fully reliable streams outdoors, at gravesides, chapels and mausoleums.

Question 4

Do we receive a recording?

Accepted Answer

Every engagement includes a permanent HD recording — no extra fee, no expiration. It is yours to download, share and archive.

Question 5

How soon is the recording available?

Accepted Answer

The replay is available on the same private link immediately after the service, and the downloadable HD master is delivered within 24 hours.

Question 6

Can churches use weekly streaming?

Accepted Answer

Yes. We offer ongoing weekly production packages, permanent system installation, and volunteer training so your team can operate confidently between our visits.

Question 7

What happens if the internet fails?

Accepted Answer

We never rely on venue Wi-Fi. Our kits bond multiple carriers with automatic failover, and every stream is simultaneously recorded locally, so the recording is safe regardless of connectivity.

Question 8

Can guests watch on Smart TVs?

Accepted Answer

Yes. The viewing page works on Apple TV, Roku, Fire TV, Chromecast and any smart television browser, as well as phones, tablets and computers.

Answers, before you have to ask

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